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Terms & Conditions

 

 

 

 

Thanking you for choosing us our services. By giving us your Shipment you accept our terms and conditions for the better service, we as a delivery partner will keep our professional service consistently.

Terms & Conditions 

01. Allow  SL Courier representative to check the product – Before Seal  

02. Ensure proper packed and seal the product - Waybill attached

03. Delivery Note filled clearly with Proper Customer details – 2 working contact number must

04 Ensure confirm the order per to delivery  - By the Merchant

05. No charges for below 5kg -  Add extra Rs 50.00 per kg 

06. Damaged during delivery will be responsible under circumstances.

07. Customer returns 50% delivery charged -  From Merchant 

08. No answer customer returns 30% charged – From Merchant (3 attempt or one day) 

09. Order undertaken before 11.00 am for same day delivery 

10. Order after 2.00pm will deliver on the following day -  Special requests will consider under circumstances.

11. Delivery Rates agreed

Payment Terms

01. COD payments will be deposit the following day or same day if requested. 

02. Credit Delivery payments should be deposit on weekly - Monday or Wednesday

Check the Products before Delivery

Our Courier team will check the product before delivery (any kind of drug is not allowed). Merchant checked the waybill is attached. 

Merchant Returns 

Ensure Merchant confirms the order with the customer & provide the correct details. Customer returns item Marchant should bear the delivery cost 50% of the total delivery fee. 

Order Taken

orders will be taken before 11.00 am daily ( free pickup) Special request will consider under circumstances. All orders will deliver within 24 hours. Orders after 1.00 pm deliver next day. 

Cash Deposit

COD payments will be deposit following day , same day if requested.  

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CONTACT

Phone: (+94) 770 387154

 

Email: slcourierriders@gmail.com

No : 1172 Hendala, Wattala.

Sri Lanka.

WORKING HOURS

Mon - 9.00am - 5.30pm

Tue  - 9.00am - 5.30pm

Wed - 9.00am - 5.30pm

Thu  - 9.00am - 5.30pm

Fri    - 9.00am - 5.30pm

​​Sat   - 9.00am - 5.30pm

​Sun  - Close

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